The philosophy
Work is a product.
Employees are its customers.
Design work around the people doing it. Understand their needs, then improve the experience.
Start with their experience
Can they do
good work here?
A sensible process can still make work harder. Talk to the people using it.
- Roles
- Tools
- Processes
- Managers
- Support
Your employee“Can I do good work here?”
Give speed a direction
More output
doesn’t mean more value.
AI helps you build quickly. Discovery helps you choose what is worth building.
Make the reasoning visible
Use evidence.
Keep your judgement.
Use employee stories and business evidence to make a stronger case. Check AI’s conclusions before you act.
What was saidKeep the source.
What it might meanCheck the explanation.
You decide what to test.
Keep learning connected
An AI People Brain
that grows through use.
Keep your context, playbooks and decisions together so each piece of work builds on the last.
Your AI People Brain
Make improvement a habit
A People function
that keeps learning.
Make a small change. Check whether it helps. Improve it or try something else.
01Build your foundation
02Find the right work
03Build, learn, improve
From belief to practice
So, how do you do it?
See how to put these principles into practice.